I am writing to express my utmost satisfaction and gratitude for the exceptional service and expertise provided by Isabella, one of your outstanding property agents. Throughout my entire home buying process, Isabella demonstrated an unwavering commitment to ensuring my needs were met and exceeded, making my experience smooth and enjoyable. From the moment I engaged Isabella as my property agent, her professionalism and knowledge were evident. She took the time to truly understand my preferences, budget, and requirements, which allowed her to present me with a range of properties that were tailored to my specific needs. Isabella's deep understanding of the local real estate market was invaluable as she guided me through various neighborhoods, explaining the pros and cons of each location. In summary, I cannot recommend Isabella highly enough. Her expertise, professionalism, and commitment to client satisfaction are unparalleled.
Isabella assisted me on the selection and purchase of a commercial unit. She was professional, patient and provided valuable insights to aid me in my decision making process. If you're looking for a great agent that is not pushy, give her call.
I engaged Isabella's service twice. She first attended to me when I was looking for a condominium apartment and helped secure the purchase of an unit. Subsequently, she sold my property at a record breaking price. Isabella is professional and knowledgeable of her trade. She patiently provided industry updates and took time to understand my housing needs. I would certainly engage her again for my next property purchase/sale.
Exemplary in professionalism and commitment to her clients. Makes transactions hassle-free. Thank you.
Isabella is very professional and knowledgeable. She is also very hardworking, keeping me posted on the progress of my sale. It has been an extremely pleasant and rewarding process working with her. I would definitely contact her again for any future needs. Definitely my go-to agent with ERA! 👍🏻
Trustworthy, confident & responsible agent who solved the unpredictable issues that arised. I am fully satisfied with her performance to search for buyers within time frame & provided me with her professional advice.
As a first time home buyer myself, Isabella provided me much guidance and support to ensure the experience is positive. From performing of ground work to shortlisting of properties and finally at transaction, they were all very positive to me. I am looking forward to working with her now that my apartment keys have been received, both renting and selling of my property. In fact, I highly recommend Isabella as your go-to agent to buy/sell/rent, and I will definitely be doing so when I purchase my next property. Thank you very much Isabella!
Isabella is very approachable and helpful. She takes time to understand her customer’s needs and preferences before introducing units that is suitable. She is also not pushy and often gives her honest views and advices which is very valuable, as purchase of a property is a huge commitment.
From a work perspective, Isabella is professional and more than good at what she does. She is thorough in her work -- from taking photos/videos at the beginning/end of a lease and noting all defects prior to a handover to minimize future disputes, to gathering more than 1 quotation from contractors if any work needs to be done. It is much appreciated that she is not pushy when there are decisions to be made -- she will lay out the pros and cons for you, and even do the Math for you, but the ultimate decision lies with you. She is also versed in some electrical/wiring knowledge such that she is able to speak with contractors on what needs to be fixed or at least not be taken for a ride. Additionally, she has contacts and recommendations for folks who can work on curtains, air-conditioning, carpentry, and other refurbishment works, without getting commission in between, but purely as an extra service to save you time There aren't many agents out there who are as multi-faceted as she is.
Isabelle really stands out on many levels. Despite constraints of time, Isabelle researched thoroughly and was able to present several viable options based on stringent requirements. Responsible, relentless and intelligent, she is a rare agent who combines financial smarts and customer service, qualities that enable her to transcend various segments of buyers.
We would like to thank Isabella’s help to sell our house and to find our new home.. Isabella has been very helpful and professional. She offered sound advice and many tips to us from housing estate, primary schools, to getting a quotation on minor renovation job enquired by people who came to view our house. We found she is really resourceful, honest , and hardworking! We are happy and satisfied with her good service and will definitely recommend her to our friends and family.
husband and I have had the pleasure of working with Isabella on the purchase of our new home. Initially we wanted to do all the paperwork and house viewing ourselves but due to work commitment we found Isabella through a recommendation. It is a challenge to be concise in describing all that she has done for our family. Isabella has the ability to make us feel relax and calm during the house viewing. Constantly telling us to make sure we make the right choice and not rush into anything, giving us tips and advice along the way. She also understood that due to our budget and also family situation she managed to find houses nearby our parents. We were very impress also with her negotiating skill. In which she closed a very good deal for us and we managed to get a high level storey flat, pretty decent condition house of 14 years old at a very reasonable price. To us the price was definitely a steal. Lower than our initially budget. She is a real professional who cares very much for the people she serves, and she delivers on everything she commits to. She could not have been more knowledgeable about fulfilling our housing needs and more accommodating at helping us get into the perfect home. It was a real pleasure to work with someone whose primary interest was to find us what we wanted, rather than trying to get us into something that was easy for her. We really appreciated her help in navigating the myriad of paperwork needed to close the deal, very well organized house viewing which apparently was so well executed that we chose a house within a day of viewing. Isabella also helped us with the housing grant especially for our AHG which we really need to lower our cash payout per month. Overall we are very satisfied with the service she rendered. No hiccups and definitely very smooth throughout all transaction. She deserves every recognition and credit for her hard work. We are indeed very please and thankful to her for continuing to assist my family as much as she can, (even after everything was settled) and also for finding us our dream house. Thank you. Sincerely yours, Liana Rahmat/Anuar Md Jamal